Customers ultimately set the requirements and one Customer is always different from the next. We must anticipate those differences when approaching work requests.
| Customer Knowledge Level | Potential Ask |
|---|---|
| Customer knows what they need | Can you get 2in/pixel of this target? |
| Customer knows a little | Can you get 4K video of that bridge? |
| Customer needs to be educated | What can you do for me? |
The pilot uses software to program a flight plan, then flies a mission to collect aerial imagery. CAP regularly uses the following:
| Software | Details |
|---|---|
| **Drone Deploy** | Free trials for anyone. |
| Used with DJI and Skydio 2 aircraft. | |
| CAP has secured unlimited Enterprise Accounts for members | |
| **Mission Planner** | Free and open source product of the Ardupilot Community. |
| Used with the E384/386 aircraft and legacy F800/Endurance Multirotors | |
| QGroundControl | Free and open-source product of the Dronecode Foundation. |
| Used with the Skydio X2D. |